Privacy Policy

Last updated: June 14, 2026

1. Introduction

CarOfferNow ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services to sell your vehicle in Edmonton and across Western Canada.

2. Information We Collect

We collect information that you voluntarily provide to us, including:

  • Contact information: Name, phone number, and email address
  • Vehicle information: Year, make, model, trim, mileage, VIN, exterior color, and condition
  • Location: Your city and province
  • Photos: Images of your vehicle that you upload
  • Communications: Any notes or messages you send us
  • Referral source: How you heard about us

We also automatically collect certain technical information when you visit our website, such as your IP address, browser type, and device information through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

  • Provide quotes and offers for your vehicle
  • Communicate with you about your inquiry
  • Arrange vehicle inspections and purchases
  • Process transactions and payments
  • Improve our website and services
  • Comply with legal obligations, including AMVIC regulations
  • Send marketing communications (with your consent, which you can withdraw at any time)

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist us in operating our business (e.g., payment processors, IT services)
  • Regulatory authorities when required by law
  • Legal advisors in connection with legal proceedings

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and serve targeted advertisements through platforms like Meta (Facebook) and Google. You can control cookie settings through your browser preferences.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

7. Your Rights

Under Canadian privacy laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • File a complaint with the Office of the Privacy Commissioner of Canada

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: